A key part of any restaurant's success lies in its staff training. They will be able to build relationships with your guests and make customers feel welcome. Creating a good server training program requires a lot of work and commitment, but it's worth the effort to set your servers up for success.
Create a Training Guide
Before you begin any employee training, it's important to create a training plan that specifies the timeline, steps and milestones of the entire process. This will ensure that all employees understand what they need to learn and get the most out of their experience at your restaurant.
Cross Train with Other Key Posts - It is important that your new hires are trained with other key positions, such as hostesses or hosts. By spending a couple of shifts with these employees, your staff will gain invaluable insight into the restaurant's layout and how to rotate tables properly so that all guests receive excellent service.
Hostesses and hosts will be able tell servers where to find napkins, plates, and glasses. This will save your servers a lot of time in the beginning and help them quickly gain the trust of guests.
Take Orders and Deliver Food. Once your servers are familiar with the layout of the dining room, it is time to teach them how you take orders. It may be necessary to use your point of sales (POS) to track guest checks and ensure each dish is properly cooked.
In addition to learning the POS system, your servers should spend some time delivering food to guests' tables as well. This will give them a chance to work closely with your chef and gain a better understanding of the menu.
Safety and health - A server's main responsibility is to ensure safety for their customers. This can include identifying and preventing certain illnesses such as food poisoning or allergic reactions to certain ingredients. This can be a difficult task for a server, so it's critical to train them on how to respond appropriately in this situation.
Food preparation - A good server will be familiar with the ingredients and the recipes of their dishes. This will enable them to answer customers quickly. This knowledge can help them to identify the right dishes for people with special diets.
Company History/Concept Statement: Your servers need to be able explain to your guests who you are and what your business stands behind. They should also know how ask a customer what they thought about the experience.
Basic Restaurant Service Training - While this isn't an area of focus for most restaurants, it should be a part of the server training program. Understanding how to read and interpret the emotions of your clients will allow you to offer personalized service and create a more welcoming atmosphere in your restaurant.
FAQ
How long does it take to make a batch of homemade frozen cocktails?
It depends on the number of cocktails you are making. For example, making 12 cocktails will take you 20 minutes. For 24 cocktails it will take you 40 minutes.
Why is a martini so great?
A martini can be described as the ultimate cocktail. It is the simplest of drinks, yet it has the most complex flavors. It is made up of equal amounts of gin, vermouth, and rum.
Gin is distilled from fermented juniper berries and is known for being refreshingly smooth. Vermouth, a fortified wine made with herbs like wormwood (or gentian), is called vermouth. These two liquids combine to create a delicious mixture of sweet flavors and sour tastes.
What does it signify when someone says "I'm having way too much fun"?
It is a sign that the person has had too much alcohol.
Statistics
- its content makes it 10.5%, which is far less than wine. (breakingtheboredom.com)
- majority of pineapple juice and Malibu rum is only 21% alcohol content. (breakingtheboredom.com)
- It is customary to leave a tip of 10-20% of the bill total. (boguesounddistillery.com)
- American blended whiskeys are so inexpensive because they only have to contain 20 percent whiskey; the rest can be made up of neutral grain spirits, colorings, and flavorings. (mashed.com)
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How To
How to make mixed beverages?
Mix drinks are made with different ingredients like juices, liqueurs or syrups. Mixing liquors together with water and ice makes a cocktail. It can be made with fresh fruit juice, lemonade and tonic water.
The most common types of cocktails include the following:
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Margarita- A Mexican cocktail made up of triple sec (or Cointreau), tequila (or Tequila), lime juice and salt.
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Daiquiri: A Cuban cocktail made with rum, sugar, lime, and crushed ice.
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Mojito – A Cuban cocktail that consists primarily of mint leaves and some rum.
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Gin and Tonic, a British drink that contains gin mixed with tonic.
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Martini - A Martini is a cocktail that consists of vodka, vermouth, bitters and olive oil.
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Whiskey sour - A whiskey cocktail consisting of bourbon, sweetened condensed milk, lemon juice, and egg white.
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Sidecar – A French cocktail that consists of orange juice, cognac and grenadine.
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Collins - A cocktail consisting of equal parts of gin and lemon juice.
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Manhattan – A cocktail that consists of sweet vermouth (rye whiskey), maraschino cherries, sweet vermouth, angostura bitters, seltzer, and maraschino cherries.
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White Russian: A cocktail made of vodka, Kahlua (a coffee liqueur), and cream.
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Brandy Alexander is a cocktail that consists of brandy, heavy whipping cream and chocolate syrup.